Account Manager, Premium Sales

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997. Under new ownership, the Club recently returned to Chicago’s iconic Soldier Field, opened a new 50,000-square foot office in the heart of the city, and will unveil a premium state-of-the-art Performance Center in January 2025. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the company in the coming years. 
 
At Chicago Fire Football Club, we’re on a mission to entertain, serve, and unite Chicago by delivering excellence on and off the pitch to ensure a world-class experience. As a club we let our values guide everything we do: we uphold uncompromising integrity, show respect for all at all times, never settle for less, constantly innovate, and hold ourselves relentlessly accountable.
 
Position Overview: 
Chicago Fire Football Club is seeking a dedicated Account Manager of Premium Sales to join our team! This individual will be responsible for generating revenue through the sale of Premium Hospitality at Soldier Field, including Executive Suites, Skyline Suite seats, Field Side Seats, and Premier Club seats. This position is an integral part of the sales team, reporting to the Director of Premium Sales & Service.
 
Job Responsibilities: 

• Meet or exceed assigned sales and KPI goals  
• Create and develop new business by regularly pitching new prospects through prospecting, social selling and events, external appointments, and virtual presentations. A heavy emphasis is placed on face-to-face sales 
• Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer service requirements  
• Effectively handle incoming sales calls from prospective clients for a menu of premium products  
• Attend outside events with the purpose of selling, networking, gathering leads and sales prospects  
• Regularly produce accurate updates on prospecting activity, sales performance, outside appointments and event recaps  
• Maintain accurate and thorough records of prospecting and client activity in Salesforce 
• Work closely with our service team to ensure that current clients receive superior service and complete fulfillment of benefit packages 
• Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions  
• Represent CFFC professionally at all team appearances and events 
• Other duties as assigned 

Required Qualifications:  

• 3+ years of experience in sales
• Track record of achieving and surpassing sales goals 
• Outstanding customer service and interpersonal communication skills 
• Willingness to learn in a fast-paced environment
• Proficient computer skills and understanding of Microsoft Outlook, PowerPoint, Word & Salesforce CRM 
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays 

Preferred Qualifications:  

• Experience in sports, including premium hospitality
• Conversational Spanish language fluency
• Bachelor's degree in sports management, business administration or a similar field

Compensation:

• This role offers a salary of $60,000.00 and is commission eligible
• Final salary is determined by carefully considering the applicant's background, experience, and qualifications. Base pay may vary based on, job-specific knowledge, skills, and overall experience. This role is classified as Full-time, exempt
• This role is bonus eligible based on club-wide goals
• Additional benefits & perks: https://www.chicagofirefc.com/careers

Please note: 

• Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.  
• CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.   
  • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the People and Culture Department at peopleandculture@chicagofirefc.com to let us know the nature of your request and your contact information.  

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