Position Summary
The Administration & Marketing Coordinator plays a critical role in the daily organization, compliance, and operational management of the academy. This position ensures all administrative systems, league affiliations, and team operations function efficiently and in accordance with governing bodies and club standards.
The Administration role supports players, coaches, directors, Volunters and families by maintaining accurate records, managing registrations, coordinating league compliance, and overseeing operational processes that allow teams and programs to run smoothly.
The marketing component is critical to the success of sponsorships, donations, and the club’s strategic growth. By effectively sharing the academy’s story, achievements, and impact through social media, news outlets, and other communication platforms, the organization can strengthen its brand, expand its reach, and build meaningful connections with the community, partners, and supporters.
Key Responsibilities
Registration & Player Management and Competition Compliance
- Manage all registration processes for all Academy and pre-professional events
- Manage check-in and registration process for the day of event(s) for all Academy & Pre-professional events.
- Ensure all players, teams, coaches, and volunteers are registered and compliant with league platforms and eligibility requirements
Team & Volunteer Management
- Must be able to lead, manage, and assist team volunteers in creating budgets, team rosters, and registrations.
- Oversee team managers and team treasurers and their procedures and executions
- Serve as team manager for teams that do not have a volunteer (maximum number set by the Director).
- Serve as Treasurer for ECNL Team Accounts,
- Manage financial aid processes
- Equipment and Uniform Management
- Manage volunteers who work for the Chattanooga Red Wolves organization as part of their financial aid agreements. Communicate and track hours with the CHI Memorial Stadium director.
Social Media Coordinator
- Ability to manage the social media accounts for the academy and pre-professional teams
- Create content and tell the stories that are happening throughout the academy
- Manage the academy website and keep it up to date
- Use marketing knowledge to promote and create excitement for upcoming events
- Create quarterly newsletters to inform and keep the academy membership up to date and in the know.
- Create and maintain a brand identity and image that elevates the academy's recognition.
- Use marketing experience and knowledge to improve opportunities for academy sponsorship and foundation donations.
Other Roles and Responsibilities
Serve as the official USL Academy Designated Safeguarding Office
Serve as the primary liaison between the club and USL Safeguarding.
- Work with club leadership to promote safeguarding best practices and maintain a safe club environment.
- Communicate safeguarding initiatives, SafeSport requirements, and education to staff, players, and families.
- Ensure compliance with:
- SafeSport Training requirements, Preventing Harassment and Discrimination Training.
- Manage and document safeguarding cases using the i-Sight Case Management System.
- Ensure appropriate referrals are made to SafeSport, the USL, or law enforcement when required.
- Attend safeguarding training and educational programs provided by the USL.
Foundation Growth and Donations
- The role includes efforts with the Chattanooga Red Wolves Foundation events
- Donation Targets to hit for CRW Foundation events, which involve opportunities for players within the Chattanooga Red Wolves Academy through the Pass it Forward initiative
Special Programs
- Oversee all communication related to special programs, ensuring clear, timely, and accurate information is delivered to participants, families, and staff.
- Set up and manage all special programs within the registration system, as well as coordinate and organize in-person registration at events.
- Manage special program staff, including scheduling, support, and guidance, while also tracking and maintaining attendance for all special program activities.
Qualifications
- Bachelor's Degree related to Administration and or Marketing
- Strong leadership and organizational skills
- Ability to lead and communicate effectively with directors, coaches, and volunteers
- Experience managing multiple items at once
- Highly organized, punctual, and reliable
- Social Media knowledge and understanding
- Marketing knowledge and experience
Preferred
- Fluent in English and Spanish
- Qualified soccer coach with experience in youth sports
- Deep understanding of social media and ways to improve the impact of the academy's online presence
- Ability to create and capture content for social media.
- Background in high-performing sports environments
- Familiarity with the US youth soccer landscape
- Master's Degree related to business