Account Executive, Membership Service

WHO WE�RE LOOKING FOR:

D.C. United is looking for a driven, goal-oriented sales professional to join our team as an Account Executive, Membership Service. In this role, you'll be responsible for owning and growing a portfolio of Season Ticket Members �not just by delivering standout service, but by driving new business from within.

You�ll proactively identify and close new revenue opportunities through referrals, upgrades, cross-sells, and creative outreach. Whether it�s expanding a current member�s footprint or turning a great experience into a new sale, you�ll be expected to think like a seller every day. You�ll serve as a strategic advisor to your clients�someone who understands their goals, anticipates their needs, and turns every interaction into an opportunity to add value.

If you thrive in a fast-paced environment, love to build lasting relationships, and have a seller�s mindset with a service-first approach, you�ll fit right in at one of Major League Soccer�s most storied clubs.

KEY RESPONSIBILITIES:

• High energy and positive attitude
• Desire for learning and professional development
• Strong work ethic with competitive approach to exceeding goals and expectations
• Relationships Equal Results mentality

WHO YOU ARE:

• Minimum of one-year sales experience in F2F selling, outbound sales, entertainment or sports industry preferred.
• Bilingual (English/Spanish) preferred.
• Passionate for customer service and ability to seek new sales opportunities.
• Excellent written and oral communication/interpersonal skills.
• Ability to handle multiple customer inbound requests.
• Excellent organizational skills, attention to detail and time management
• Ability to handle heavy phone volume, both outbound and inbound
• Flexibility to work weekends, nights and holidays as required by schedule of events.
• Experience or working knowledge of Ticketmaster Archtics ticketing platform and Microsoft CRM

QUALIFICATIONS:

• Ticketmaster Archtics ticketing platform.
• Microsoft Suite Skills
• Customer Service
• Bachelor�s degree preferred
• Selected candidate must pass a background check.

WHY D.C. UNITED:
At D.C. United, you�ll be part of one of Major League Soccer�s most storied clubs, based in the heart of the nation�s capital. You�ll have the opportunity to be a part of a fast-growing team, make an immediate impact, and grow your career in one of the most competitive environments in sports.

Compensation:

Base pay is one part of the total compensation package and is determined within a range. The good faith total compensation range for this role is shown below, and actual base pay will depend on your skills, qualifications, experiences, location, and other business and organizational needs.

Anticipated pay: $70,000-$80,000 as a combination of base salary ($35,000) plus commission and bonuses.

D.C. United is committed to uplifting our community, staff, and club. We are seeking candidates to be a part of our journey in our quest for continued organizational growth and another MLS Cup.

D.C. United will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

D.C. United is an equal opportunity employer (EOE). D.C. United reaffirms its commitment to the principles of equal opportunity and diversity. D.C. United is proud to be an equal opportunity workplace and is an affirmative action employer. D.C. United is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, pregnancy, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Employment decisions can include hiring, termination, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions are made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.