Account Executive, Ticket Sales

As a member of the Portland Thorns Ticket Sales Team, the Account Executive of

Ticket Sales is responsible for the sales and service of the Portland Thorns Annual

Membership products that include Premium and non-premium Annual Memberships,

Suites, and Group tickets as well as any prorated seat package offered for the

Portland Thorns at Providence Park.

The Ticket Sales Account Executive will be responsible for generating new sales

through outbound prospecting, inbound calls, and referrals that pertain to the Seat

products (Premium and non-premium Annual Memberships, Suite, Group tickets, and

any prorated ticket plans). This position will receive supervision from the Director of

Ticket Sales & Service with the expectation to make excellent front-line customer

service decisions pertaining to the sales and service of Premium and non-premium

Annual Memberships, Suite, Group Tickets, and any prorated ticket plan prospects

and current clients.

• Execute effective sales calls and presentations promoting the purchase of

the available seating products to meet established sales objectives and

goals.

• Direct sales of all ticket products to a wide range of clientele, including but

not limited to, corporate executives, businesspeople, soccer fans, and non-

soccer fans.

• Prospecting calls are required daily for new business generation.

• Proactively solicit and follow up on any personal sales leads under the

guidelines established by supervisors.

• Consistently maintain and generate accurate reports on sales,

appointments, and account maintenance.

• Work in conjunction with fellow Sales Team Members to uphold the

mandates and ethics of the entire department regarding sales and service

objectives.• Participate in events, promotions, client entertainment, and other activities

as required.

• Work closely with the Ticket Operations department to ensure inventory

integrity, and high levels of service for all seat holders.

• Work scheduled shifts during Portland Thorns home games and other

required team and/or Providence Park events, activities, or functions as

required.

• Assist in completing all ticketing contracts and collecting all monies due,

including any past monies due.

• Provide problem-solving techniques to assist all customer inquiries and

concerns including but not limited to Premium and non-premium Annual

Memberships, Group tickets, any partial seat servicing, or individual game

ticketing servicing.

• Represent the Portland Thorns and Providence Park in a professional, and

ethical manner.

• Other duties as assigned.

• Bachelor's degree or experience in lieu of a degree.

• Minimum of two (2) years of sales experience in sports and/or the

entertainment industry preferred.

• Knowledge and efficiency in ticket systems functions (SRO) and database

management.

• Seat Geek ticketing & Salesforce CRM system experience preferred.

• MS Word, Excel, PowerPoint, and Outlook computer skills.

• Excellent relationship building and people skills with the ability to interact

effectively and professionally, diplomatic and in a mature manner internally

and externally.

• An aggressive solicitor of business with drive and initiative to succeed.• Polished presentation skills, with an ability to think and react to situations

confidently.

• Assertive, persistent, results-oriented.

• Understand the importance of working as a team and adhere to department

guidelines.

• Ability to work weekends, nights, and holidays as dictated by events.

• Ability to build relationships through strong outbound call prospecting daily

is required.

• Excellent written and oral communication skills.

• Bilingual (English/Spanish) preferred.

● Competitive salary and commission structure

● Comprehensive benefits package, including health insurance, retirement plans, and

wellness programs

● Opportunities for professional development and career advancement

● Dynamic, collaborative, and fun work environment

● Opportunity to make a meaningful impact and contribute to the growth of women's soccer

If you’re ready to shape the future of the Portland Thorns, send us your application.

Let’s make history together! 🌹

We are an equal opportunity employer and all qualified applicants will receive

consideration for employment without regard to race, color, religion, national origin,

sex, sexual orientation, age, disability, gender identity, marital or veteran status, or

any other protected class.