Manager, Facility Operations

U.S. Soccer Overview

The U.S. Soccer Federation exists in service to soccer. Our aim is to ignite a national passion for the game. Because we believe that soccer is more than a sport; it is a force for good.
 

We understand the importance and the power of teamwork, on and off the pitch. That is why we work closely with our Federation partners and members, to inspire, support and guide every level of the game: from the grassroots to the National Teams. We want to bring soccer into every home and every community, right across America. Because we believe that soccer can transform lives like no other sport. Soccer can represent the best of U.S.
 

U.S. Soccer is in a period of significant growth, with ambitious plans for the near and far future. We are, therefore, looking for dynamic servant leaders to join us on this journey: in service to soccer. Applicants must be able to demonstrate visionary leadership, analytical decision-making, professional flexibility, and an empathic management style that builds bold teams and delivers globally significant results.

Position Description

The Manager, Facility Operations plays a key supporting role in the daily execution of operational functions at the U.S. Soccer National Training Center. Working under the Senior Manager of Facility Operations, this role ensures that the facility’s buildings, systems, and spaces operate at world-class standards every day.

This position focuses on hands-on facility management, executing maintenance schedules, managing vendor performance, maintaining readiness for programs and events, and ensuring a safe, clean, and functional environment for athletes, staff, and guests.

Primary Responsibilities

Daily Operations & Vendor Management

• Serve as the primary on-site contact for janitorial, maintenance, and waste management vendors.
• Coordinate and oversee daily building service activities, ensuring the facility is operationally ready at all times.
• Perform regular walkthroughs to identify maintenance, cleanliness, or safety issues and address them promptly.
• Monitor vendor work quality and escalate performance or contractual concerns to the Senior Manager.

Maintenance & Asset Execution

• Schedule and track preventive maintenance activities under the direction of the Senior Manager.
• Input and update work orders, service logs, and asset data in the CMMS.
• Coordinate small repairs, equipment checks, and warranty claims.
• Maintain supply inventory and ensure equipment and materials are available for operations and events.

Operational & Event Support

• Support all programming, events, and high-performance activities by coordinating facility setups and operational needs.
• Collaborate with Hospitality, Programming, and Security teams to ensure event spaces are properly serviced and restored.
• Execute event-specific plans developed by the Senior Manager (signage, cleaning, logistics).

Safety & Compliance Support

• Conduct regular safety inspections and maintain compliance documentation.
• Ensure emergency exits, AEDs, extinguishers, and signage remain in compliance and operational.
• Support implementation of emergency drills and response procedures.

Administrative Support

• Track invoices, purchase orders, and service records for review by the Senior Manager.
• Assist in vendor RFP processes by gathering data and site-specific requirements.
• Maintain updated digital and physical logs for all building systems and operations documentation.

Minimum Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3+ years in facility or operations management in a multi-building, campus, or athletic environment.
• Strong hands-on problem-solving and organizational skills.
• Experience coordinating vendor performance and managing service delivery.
• Basic understanding of mechanical, electrical, and plumbing systems.
• Capable of working in fast-paced and demanding environments.
• Must be able to connect “micro” details to the “macro” vision and mission. 
• Proficient experience with Microsoft Suite (Word, PowerPoint, Excel, and Outlook) and familiarity with work order systems.
• Willingness to work evenings, weekends, and holidays as needed.

Desired Qualifications

• Experience in sports, campus, or hospitality settings.
• Familiarity with CMMS/BMS systems or work-order management software.
• OSHA safety or IFMA-related certification.
• Working knowledge of building systems and maintenance best practices.
• Passion for soccer and alignment with U.S. Soccer’s mission.

U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture, and an atmosphere for professional development. 

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity, and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization. We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.