Manager, Platinum Operations - FIFA World Cup 26™

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

The Role:

The Operations Manager will play a pivotal role in supporting the Platinum Operations Team throughout the planning and execution phases of the FIFA World Cup 2026™. This individual will work closely with City Leads and the Director of Workforce Operations to ensure the seamless delivery of high-quality hospitality programs. The role requires a proactive, detail-oriented professional who thrives in a fast-paced, dynamic environment. This role will ensure that tasks are delivered on time, within scope, and aligned with The Platinum Operations objectives by coordinating resources, managing risks, and improving processes across multiple projects. 

 

Key Responsibilities:

• Assist in the coordination and execution of operational plans across multiple cities.

• Serve as a liaison between City Leads and central operations to ensure alignment and timely delivery of program milestones.

• Support workforce planning and logistics, including onboarding, training coordination, and resource allocation.

• Contribute to the development and implementation of standard operating procedures (SOPs).

• Monitor project timelines and escalate risks or delays to leadership.

• Collaborate cross-functionally with internal departments and external vendors to ensure operational excellence.

• Provide on-site support during key event phases as needed.

Qualifications:

• 3–5 years of experience in program or operations management, preferably in large-scale events or hospitality.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficiency in project management tools and Microsoft Office Suite.

• Ability to work flexible hours during peak event periods.

Preferred Attributes:

• Experience working in high-profile hospitality programs.

• A collaborative mindset with a “jack-of-all-trades” approach to problem-solving.

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$60,000 annually (minimum will not fall below the applicable state/local minimum salary thresholds)

Hiring Rate Maximum:

$80,000 annually