Retail Manager - PayPal Park
Compass Group Careers
Location: PayPal Park, home of the San Jose Earthquakes, one of Major League Soccer’s original teams, are the epicenter for soccer in Northern California, playing at the highest professional level in the United States. The Earthquakes are based out of PayPal Park, an 18,000-seat soccer-specific stadium that opened in 2015 and is the first cloud-enabled venue in MLS.
Salary: $70,304 - $73,000
Other Forms of Compensation: N/A
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Rank & Rally
North American hospitality leader Levy founded Rank + Rally in 2017, and we’ve been pushing the boundaries of the retail world ever since. We partner with more than 30 North American sports and entertainment retail brands. Rank + Rally builds lasting and impactful retail experiences for expansion teams, league champions, new venues, and historic cultural cornerstones. We adapt and adjust to the ever-changing needs of the modern retail environment. Rank + Rally leverages technology and analytics expertise from Levy’s DBK Studio and Compass Group’s E15 to drive revenue, innovation, and guest experience.
Job Summary
The Retail Manager at PayPal Park will oversee all retail operations supporting the San Jose Earthquakes. Reporting directly to the Director of Retail, this role ensures seamless day-to-day operations, exceptional fan experiences, and achievement of sales and service goals across all stadium retail locations. The Retail Manager also supports e-commerce initiatives, integrating online sales with in-stadium fulfillment to deliver a modern, connected fan shopping experience.
Key Responsibilities
- Manage day-to-day retail operatios across stadium stores, kiosks, mobile retail unites, E-commerce BOPIS (Buy online, Pick up in Stadium)
- Manage monthly inventory cycle counts, and ensure all products are tagged and priced correctly
- Supervise, schedule, and train retail team members to deliver exceptional guest service
- Ensure compliance with company policies and brand standards
- Execute visual merchandising strategies that align with San Jose Earthquakes brand standars across in-venue and e-commerce
- Drive fan engagement through innovative product launches, promotions, and activations
- Analyze sales data and implement strategies to improve performance
Qualifications
- 5+ years of retail management experience, preferably in sports, entertainmnet, or lifestyle brands
- Proven success in driving sales and managing large-scale retail operations
- Strong leadership, organizational, and communication skills
- Experience with inventory management systems and POS platforms
- Proficiency in Microsoft Office applications
- Stamina to work extended shifts during match days and special events
- Ability to work a flexible hours, including days, evenings, weekends and holidays
- Travel up to 10%
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Rank & Rally, team = family. And we’ll always take care of family, learn more about Rank & Rally benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Rank & Rally maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf