Security Officer (Full-Time)

SUMMARY: The Security Officer supports a safe, secure, and welcoming environment at the Sharp Healthcare Performance Center and Right to Dream Academy in El Cajon, CA, including training operations, residential areas, staff workplaces, and visitor spaces. This role coordinates security services, monitors surveillance systems, and responds to safety, medical, and security-related incidents involving players, students, staff, and guests.

KEY RESPONSIBILITIES:

Guest, Staff & Player Support

Provide a professional and approachable security presence for players, students, staff, visitors, and vendors

Assist with directions, access questions, and general facility support

Respond to medical incidents, behavioural concerns, safety issues, or potential criminal activity

Document incidents clearly and accurately

Safety & Compliance

Identify and report safety hazards across facilities, grounds, and operational areas

Enforce facility safety rules, access policies, and security procedures

Respond to accidents and emergencies, including administering first aid when appropriate

Support emergency response procedures including fire alarms and evacuations

Security Operations & Communications

Receive and dispatch calls for assistance via radio and telephone

Monitor alarm systems, fire panels, access control systems, and radio activity

Track officer locations and coordinate response as needed

Contact emergency services or law enforcement when required

Maintain daily activity logs and shift pass-down reports

Surveillance & Facility Protection

Monitor surveillance systems covering training facilities, residential spaces, offices, parking areas, entrances/exits, and other secured locations

Observe and report suspicious behavior, safety concerns, or unusual activity involving visitors, staff, players, or students

Support protection of SDFC property, assets, and facilities

Patrol & Traffic Support

Conduct routine patrols of buildings, grounds, and parking areas

Monitor visitor entry and facility access points

Assist with traffic flow during events, team activities, or peak operational hours

Provide vehicle assistance when appropriate

Enforce facility parking policies

REQUIRED QUALIFICATIONS & EXPERIENCE:

High School Diploma or GED

Minimum 3 months of experience in security or a related field

Guest service or public-facing experience

Experience in a campus, sports facility, residential, or multi-use environment preferred

Emergency dispatch experience preferred

Law enforcement or POST certification preferred

Surveillance monitoring experience preferred

First Aid/CPR certification (or ability to obtain shortly after hire)

Basic knowledge of security procedures and emergency response

Ability to interact calmly and professionally with diverse populations

Ability to document information from radio and telephone communications

Ability to operate communication and surveillance equipment

Ability to assess non-routine situations and make sound judgments

Strong verbal and written communication skills in English

Ability to provide clear instructions and de-escalate situations

Working knowledge of Microsoft Word and Excel

Ability to maintain professionalism, composure, and confidentiality

Ability to prioritize multiple tasks

Ability to follow verbal and written directions

Ability to sit and stand for extended periods (up to 8 hours)

Reliable attendance and punctuality

Multilingual skills preferred

Knowledge of CCTV systems preferred

Experience working in environments that include youth, athletes, and public visitors preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.