Coordinator, Host City Operations- Vancouver
FIFA World Cup 2026
Full-time
On-site
Vancouver, British Columbia, Canada
Operations, Coordinator
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At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.
THE POSITION
Main Activities and Responsibilities
Reporting organisationally to the FIFA26 CAN Manager, Host City Operations, the Host City Operations Coordinator will be a key member of the Vancouver venue office team. This role will be crucial in supporting various operational and management assignments to ensure successful and seamless hosting of the event in Vancouver. They will function as one of FIFA26 CAN key representatives in liaising with the Vancouver Host City Committee while also coordinating across a variety of internal functional areas.
The main responsibilities and oversights of the Coordinator, Host City Operations for the FIFA World Cup 2026™ include:
Reporting organisationally to the FIFA26 CAN Manager, Host City Operations, the Host City Operations Coordinator will be a key member of the Vancouver venue office team. This role will be crucial in supporting various operational and management assignments to ensure successful and seamless hosting of the event in Vancouver. They will function as one of FIFA26 CAN key representatives in liaising with the Vancouver Host City Committee while also coordinating across a variety of internal functional areas.
The main responsibilities and oversights of the Coordinator, Host City Operations for the FIFA World Cup 2026™ include:
- Liaise with all FIFA 26 functional areas including Stadium & Facility Management, Operational Services, Commercial Operations, Integration and Planning, Safety & Security as well as a multitude of other areas to ensure the smooth, efficient and effective operation at the Host City for all stakeholders.
- Establish relationships and maintain effective communication channels with Host City stakeholders including facilities and local authorities, addressing their needs and concerns while ensuring compliance with FIFA Regulations and Guidelines.
- Responsible for tracking all planning and operations associated with the Host Cities and providing status updates and other timely reporting.
- Schedule, develop the agenda for and participate in regular meetings and workshops with Host Cities.
- Administrative and operational support for the FIFA26 CAN Vancouver venue office.
- Prepare official communications (including letters, emails, presentations, etc.) on Host City operations, including announcements to inform stakeholders.
- Support the Host Cities’ delivery of facilities, key sites and services on time, at a world-class level and consistent with the requirements.
- Contribute to project and knowledge management initiatives including event debriefs and documentation activities.
- Other duties as assigned.
- Travel within Canada, to the US and/or Mexico may be required to reflect the business needs of the department (meetings, workshops, site visits, other Events, etc).
- This role requires you to be onsite 5 days a week (Monday-Friday) at our Vancouver Office.
FIFA World Cup 26 Skills Framework
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Education
- Bachelor’s Degree or similar level of education in Business Administration, Sport Administration, etc.
Work Experience & Qualifications
- Minimum 2 years of experience in major event operations or administration.
- Proven track-record in managing complex projects.
- Strong knowledge of event planning and management processes.
- Client oriented, efficient and effective, with a strong proven record of creating organizational cultures of collaboration.
- Capacity to take and disseminate directions and decisions.
- Be able to cope in an international, demanding and changing environment.
- Be able to adapt and work well with people of other cultures and backgrounds.
- The following strengths: collaboration, organization, multi-tasking, excellent communication skills, and positive relationship management skills.
- Project Management Professional (PMP) certification or similar designation would be considered a benefit.
- Experience working with or knowledge of Vancouver is a plus.
Languages
- Fluent in English. French proficiency is a plus.
Technology
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.
- Experience with Monday.com and WeTrack is a benefit.
FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
YOUR PROFILE