Front Desk Staff

Lexington Sporting Club (LSC), home to two premier indoor soccer facilities and a youth outdoor complex, is seeking dependable, friendly, and detail-oriented Front Desk Staff to help ensure smooth daily operations. As a member of the front desk team, you will be the first point of contact for guests and play a key role in delivering excellent customer service, maintaining facility organization, and supporting league and rental activities. This is a part-time position with evening and weekend availability required. 

Why Join Us?
At LSC, we take pride in creating a fun, safe, and professional atmosphere for all players and families. Working here means becoming part of a team that values growth, community, and passion for sport.

Pay Rate: $12-$15 dollars an hour

Work Locations:

• Indoor 1: 3025 Blake James Dr, Lexington, KY 40509
• Indoor 2: 404 Sporting Ct, Lexington, KY 40503
• LSC Youth Complex: 250 Doe Run Trl., KY 40509

For more information about our facilities, visit our Indoor Facilities webpage.

Key Responsibilities:

Guest Services:

• Greet all players, families, coaches, and visitors with a welcoming attitude.
• Assist with check-ins for leagues, practices, rentals, and tournaments.
• Answer phones, provide information, and resolve customer questions or issues.
• Process on-site payments and verify online registration entries.

Facility Operations:

• Assist with setup and breakdown of training or game equipment.
• Help monitor and enforce facility rules to ensure safety and cleanliness.
• Complete light cleaning duties such as trash pickup and wiping down surfaces during      and after shifts.
• Notify managers of any maintenance or facility concerns.

Administrative Support:

• Enter data, log activity, and maintain front desk checklists.
• Communicate effectively with managers and other staff on shift transitions or issues.
• Learn and use the DaySmart registration system as part of daily operations.

Required Knowledge, Skills, and Abilities:

• Customer Service: Maintain a high level of professionalism and provide excellent service to guests.
• Communication: Clearly and respectfully communicate with staff, guests, and management.
• Responsibility: Show reliability, punctuality, and attention to detail in all tasks.
• Multitasking: Work efficiently in a fast-paced, high-traffic environment.
• Teamwork: Support coworkers and contribute to a positive work atmosphere.

Qualifications:

• Must be 16 years or older.
• Evening and weekend availability required.
• Basic computer proficiency.
• Prior customer service or sports facility experience is a plus.
• CPR/First Aid certification preferred (or willingness to obtain).
• Bilingual (English/Spanish) is a bonus but not required.