Team Services Venue Officer – FIFA World Cup 26™

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FIFA World Cup 26 Skills Framework

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE:  Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Main Activities and Responsibilities

• Team Services Venue Officer (TSVO) 
• These roles work in close collaboration with Training Site Authority, Team Services, and Media Operations, Transportation, Security, and other key Functional Areas to ensure seamless delivery of all operational, logistical, and service requirements for Teams. 

• Serve as the primary operational point of contact at assigned Team Base Camp (TBC) or Venue Specific Facilities. 
• Ensure all Team Facilities meet FIFA requirements ahead of exclusive use periods. 
• Oversee daily operations at the Team Hotel and Training Site. 
• Coordinate overlay material deliveries and verify equipment readiness. 
• Act as venue manager interfacing with Training Site Authorities, Teams and all Functional Areas. 
• Lead cross-functional coordination with Pitch Management, Facility Management, Security, Logistics, and others. 
• Prepare, coordinate, and accompany Teams on inspection visits. 
• Guide FA site visits and support table-top exercises and operational planning. 
• Ensure on-site readiness, cleanliness, safety, and operational continuity at all team facilities. 

• Maintain continuous communication with Venue Management, Transportation, Security, Competition Management, and Medical. 
• Participate in venue-level meetings, daily briefings, conference calls, and urgent response discussions. 
• Ensure strict compliance with FIFA policies, safeguarding standards, and operational protocols. 
• Support incident management and escalate issues per FIFA26 guidelines. 
• Maintain collaborative working relationships with hotels, drivers, event suppliers, and external partners 

Your Profile

• Bachelor’s degree in Sports Management, Business Administration, Hospitality, International Relations, Event Management, or related field preferred. 
• Equivalent experience in team operations,or major sporting events is acceptable. 

• Experience in team operations, hospitality, logistics, event delivery, or high-performance sports environments.
• Prior involvement with elite sporting events, training sites, team support functions, or referee management is highly advantageous.
• Experience managing schedules, multi-stakeholder communication, and sensitive operational tasks.

• Fluent in English (required)
• Spanish and/or French proficiency is a strong plus

• Proficiency in Microsoft Office, Teams, and cloud-based operational tools.
• Ability to work with scheduling platforms, communication dashboards, and operational reporting systems.
• Comfort using venue and transport management systems (VSM, TMS, etc.) is beneficial.

Equal Opportunities