Ticket Operations Intern
Carolina Ascent FC
Internship
On-site
Charlotte, North Carolina, United States
Internship, Women's Soccer, Professional Soccer, Ticket Operations & Box Office
Ticket Operations Internship
Location: Charlotte, NC (Hybrid)
Duration: Fall 2025 | Minimum 20 hours/week | Unpaid (College Credit Available)
Location: Charlotte, NC (Hybrid)
Duration: Fall 2025 | Minimum 20 hours/week | Unpaid (College Credit Available)
Carolina Ascent FC, a proud member of the USL Super League, is seeking a motivated and detail-oriented Ticket Sales & Service Intern to join our growing front office. This internship provides hands-on experience in professional sports sales and match day operations, ideal for students pursuing a career in sports business or ticketing.
Key Responsibilities:
- Assist with setup, execution, and breakdown of ticket operations on matchdays
- Help manage ticket inventory across platforms including season, group, and individual ticket categories
- Support mobile ticketing and scanning processes at stadium gates
- Coordinate credentialing and access for fans, staff, and media
- Maintain accurate and up-to-date records in the ticketing system and CRM
- Provide customer service support via phone, email, and in person
- Support mobile ticketing and scanning processes at stadium gates
- Coordinate credentialing and access for fans, staff, and media
- Collaborate with other departments to ensure seamless fan entry and experience
Ideal Candidate:
- Pursuing a degree in Sports Management, Business, Marketing, or related field
- Strong attention to detail and ability to follow processes accurately
- Comfortable working in a fast-paced environment, especially on matchdays
- Excellent communication and problem-solving skills
- Proficient in Microsoft Excel; familiarity with ticketing software is a plus
- Available to work all seven (7) fall home matches.
Perks:
- Behind-the-scenes access to a professional sports organization
- College credit and career development opportunities
- Free tickets to select matchesF
- Resume-building experience in sales and event execution
Carolina Ascent FC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees and interns. We encourage individuals of all backgrounds and experiences to apply.