Dressing & Signage Venue Manager FIFA World Cup 26™ (All Host Cities)

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FIFA World Cup 26 Skills Framework

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE:  Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Main Activities and Responsibilities

• As a key member and ambassador for FIFA and the Dressing and Signage team, contributing to a world-class dressing and signage programme.
• Responsible for delivering the full dressing and signage implementation at the assigned stadium.
• Requirement to travel to off-site non-stadium venues to oversee Dressing and Signage installation as and when required.
• Attending daily meetings with the venue staff and providing daily reports to the Dressing and Signage management team.
• Managing supplier scheduling and workloads in collaboration with other key functional areas.
• Be the key contact on-site for all other functional areas while answering queries and dealing with requests when they arise.
• Liaising with site owners and operators as required to gain approval on implementation plans.
• Troubleshooting on-site issues and ensuring problems are solved efficiently and effectively with assistance from all stakeholders including Operations Centre representatives.
• Quality controlling all installations carried out by suppliers at each assigned site and reporting issues promptly to senior members of the team.
• Ensuring all scheduled installations are carried out on-schedule and to the agreed standard.
• Overseeing wayfinding installations at each assigned venue and ensuring each wayfinding journey is logical and ensures operational efficiency for the event.
• Distributing signage requested by other functional areas and offering assistance and/or advice for the installation of such signage.
• Inputting late or additional requests into change-control and actioning requests once approved.
• On-site attendance at the assigned venues for every installation day, match day, decommission day and other days as agreed with senior members of the team.
• Contribution to project management and knowledge management initiatives including event debriefs, and knowledge capture and documentation activities. 

Your Profile

• Team Player, willing to work to tight timelines.
• Clear and efficient communicator.
• Solution oriented.
• Problem solving and conflict resolution skills.
• Positive attitude, patience and persistence.
• Ability to prioritize and handle large workload efficiently at peak times.
• Ability to work under pressure and stress.
• Sound judgement and prioritization of tasks.
• International, cross-cultural work experiences preferred. Experience or knowledge of local culture will be an added benefit. 

• Ideally minimum of 2 years of tangible experience in delivering dressing and signage projects and/or relevant operational experience working on events of a similar scale to FIFA World Cup 2026 (e.g. previous FIFA World Cups, Olympic Games etc.).
• Ideally, an understanding of the technical aspects of delivering dressing and signage projects (i.e. production methods, installation techniques, materials etc.) 
• Experience in managing experienced service providers for world-class events or projects.
• Knowledge of event planning, requirements and event project management processes for large sporting events.
• Experience in the development and integration of operational plans.
• Significant Stakeholder Management experience across multiple organisations and departments.   

• Fluent English (written and spoken) required. (understanding of French & Spanish considered an asset)
• Fluent in Spanish when applying for Mexico (proficient also in English) 

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools 

Equal Opportunities